Appliance guides
Televisions and home hardware — display, power and connection faults.
2 guides
TV / display
TV has sound but no picture
Fix a TV with audio but a black screen: run the menu and flashlight tests to tell a failed backlight from a bad input, then check HDMI cables, ports, power resets, and picture settings.
tvhdmiblack-screenbacklightdisplay
6 troubleshooting stepsRead guide →
TV / display
TV says no signal
Fix a TV showing No Signal: the message proves the screen works, so the fault is the input, the source device, the HDMI handshake, or the cable. Includes the built-in cable tests.
tvhdmino-signalinputdisplay
6 troubleshooting stepsRead guide →