Tablets guides
Tablets, e-readers and their accessories — charging faults, frozen screens, keyboard problems and styluses that won’t pair.
7 guides
Apple Pencil not connecting
Fix an Apple Pencil that won’t pair: the three generations connect in completely different ways, and using the wrong one is the usual cause. Covers the magnetic connector, the Lightning and USB-C adapter routes, and cases blocking the magnets.
Kindle frozen
Fix a frozen Kindle: Amazon’s reboot needs a full 40-second hold, and letting go when the screen blanks is why it seems not to work. Covers charging first, e-ink holding an image with no power, and finding a book that triggers it.
iPad not charging
Fix an iPad that won’t charge: it draws more current than most USB ports supply, so a computer or accessory port can add almost nothing overnight. Covers the Not Charging message, compacted lint in the port, cable strain points and temperature limits.
iPad keyboard not working
Fix an iPad keyboard that will not type: identify Smart Connector or Bluetooth, check compatibility, compare apps, and inspect keyboard accessibility settings.
Kindle not downloading books
Fix Kindle books that will not download: missing from the library is an account problem, present but stuck is a delivery one. Covers sending a book explicitly from Manage Your Content and Devices.
Kindle Wi-Fi trouble
Kindle Wi-Fi compatibility changes with model age. Check the band and security type first, then compare home Wi-Fi with another connection before erasing the E-reader.
iPad not connecting to Wi-Fi
Fix an iPad that will not join Wi-Fi when everything else does: iPadOS presents a private address rather than its hardware MAC, and networks that authorise devices by MAC refuse it. Covers the two-week rotation that breaks a working connection.