The short version
- 01Confirm that the device is a WF-2930 or WF-2950.
- 02Record the complete E-01 or E-02 message.
- 03Turn the printer off and back on.
- 04For continuing E-01, check for a paper jam using the model's manual.
- 05Contact Epson if E-01 persists without a jam.
- 06Contact Epson for continuing E-02 rather than applying the E-01 paper-jam branch.
Raw message
E-01 / E-02
Likely causes
- E-01 reports a printer error on these models.
- E-02 reports a scanner error on these models.
Match the subsystem before checking paper
Epson's status table for WF-2930/2950 names E-01 as a printer error and E-02 as a scanner error. Both start by turning the device off and on. Our recommendation is to retain the exact model and message.
E-01 continues with the paper-jam check
If E-01 remains, Epson asks you to check for a paper jam. Use the model's paper-removal instructions; if no jam is found, contact Epson. The related jam reference is a comparison aid, not a substitute for the model's access instructions.
E-02 has a shorter documented remedy
The E-02 entry supplies a power restart, without the E-01 jam sequence. Our recommendation is to request Epson support if it returns and include the scanner-specific code. This table does not establish a scanner part to replace.
Sources and review notes
Checked on . Official documentation read October 6, 2026. The continuing E-02 support handoff and model recording are editorial guidance. Other Epson families require their own code tables. Glitchary is independent of Epson.